Privacy Policy
Privacy Policy
Effective Date: 24th April 2025
Altitude Lifestyle Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.
We are a digital marketing agency registered in the United Kingdom. Our registered office is at:
90 Paul Street, London
Company Number: 10515578
1. Information We Collect
We may collect and process the following data:
a. Personal Information
- Name
- Email address
- Telephone number
- Business name
- Job title
- Billing information
- Any other information you voluntarily provide to us
b. Technical Data
- IP address
- Browser type and version
- Time zone setting
- Operating system and platform
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our services
- To respond to your enquiries and requests
- To personalise your experience on our site
- To send marketing communications (with your consent)
- To comply with legal obligations
- For internal analytics and research to improve our services
3. Legal Basis for Processing
We process personal data based on the following lawful grounds:
- Consent – Where you have given clear consent
- Contract – Where processing is necessary for a contract with you
- Legal Obligation – Where we are legally required to do so
- Legitimate Interests – For our own lawful interests, provided your rights do not override these
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers who help us deliver our services
- Professional advisers (lawyers, accountants)
- Government bodies where required by law
- Third-party marketing tools (e.g., CRM platforms), where applicable
All third parties are required to respect the security of your data and to treat it in accordance with the law.
5. International Transfers
Some of our external service providers may be based outside the UK. In such cases, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legal mechanisms.
6. Data Retention
We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
7. Your Data Protection Rights
Under the UK General Data Protection Regulation (UK GDPR), you have rights including:
- Access – You can request a copy of your personal data
- Rectification – You can ask us to correct incorrect or incomplete data
- Erasure – You can ask us to delete your data
- Restriction – You can request we limit how we use your data
- Objection – You can object to our use of your data
- Portability – You can request we transfer your data to another organisation
To exercise any of these rights, contact us at [Insert Contact Email].
8. Cookies
Our website uses cookies to enhance user experience, analyse site traffic, and serve targeted advertising. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.
9. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly marked.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Altitude Lifestyle Ltd
Email: [email protected]
Address: 90 Paul Street, London
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.